Yesterday the machine we use for emails for Exmouth Diving Centre died a quick death. It was working fine all morning and then BAM dropped dead with no warning in the afternoon.
We hope to get our alternative email system up and running later today or tomorrow but until we do, we will be unable to answer recent emails as they are stuck on the old hard drive and we won't be able to download new ones. There will also be a delay in emailing new confirmations, so please be sure to record your confirmation number when you make your reservation by phone.
On the upside, our computer tech believes that almost all of the data from the old hard drive is salvageable so one the new system is running, we should be able to access any emails you have sent in the past 48 hours or so.
We expect to have all emails answered by Friday afternoon. If you have not received a personalized answer from us by then, please resend your email.
If you would like assistance before Friday, please ring us on 08 9949 1201 between 0800 - 1715 Western Australian time any day of the week and our friendly shop crew will help you over the phone. You can also fax us on 08 9949 1680 24 hours a day.
Thanks for your patience - and if any of you have a great recommendation for a new lightweight laptop, we're all ears!
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment