Monday, February 21, 2011

NEWS: Computer hiccups

Attention Everyone Waiting for Emails:

As we started answering emails and sending out confirmations this morning, our hard drive went kablooey!

We are working hard to try to recover the data and to get a second system up and running so we can get back to giving you fantastic customer service.

Please be patient as so far today we have been unable to recover the data and will continue working on it tomorrow. So if we told you that we would have something to you today or tomorrow morning, that will be pushed back by about 24 hours at this stage.

You can contact us via phone on 08 9949 1201 between 0800 - 1700 daily if you need assistance more urgently and can't wait!

We'll keep you up-to-date with our progress - fingers crossed we can get things in order fast and with no loss of information!

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