We'd like to take a moment to apologise for a recent email glitch that has meant extraordinary delays in getting answers to you. Monday we discovered that our server had been not been playing nicely and we were not receiving all of our emails each day, only some of them. In addition, for some reason the server has kept all of the email - including spam - from July 2008, so I had to download all of that and wade through it, too! There were over 17,000 messages to sort through.
It appears that the only emails and online booking forms that did not reach us were from a period from March 19th to March 30th.
I spent all day yesterday working on the backlog and am completely caught up. We should not have any outstanding emails and our response time should again be under 24 hours.
If you sent an email to us or filled in an online form (before 31 March) and have not heard back, please ring the dive centre on 08 9949 1201 and give us your details so I can respond promptly and so we know that there is still a problem somewhere in the system.
Thank you for your patience & understanding. We apologise for the delays!
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